At RAWA, we respect your privacy and are committed to protecting your personal data.

This policy explains how we collect, use, store, and safeguard your information when you use our website and services.

Information We Collect

We may collect different types of information, including:

• Personal Information: Such as your name, email address, phone number, and payment details when registering or purchasing courses.
• Account Information: Login details, preferences, and course history.
• Technical Information: Such as your IP address, browser type, and usage data collected through cookies.

How We Use Your Information

Your information may be used for the following purposes:

• Providing you with access to courses and services.
• Processing payments and managing subscriptions.
• Sending updates, newsletters, and promotional offers (with your prior consent).
• Improving the platform and enhancing user experience.
• Complying with applicable laws and regulations in the Kingdom of Saudi Arabia.

Data Storage and Security

• Your information is stored on secure servers in compliance with the Personal Data Protection Law (PDPL) of Saudi Arabia.
• We use encryption and security measures to protect your data.
• Access to your data is restricted to authorized personnel only.

Data Sharing

We do not sell or rent your personal information. Data may only be shared in the following cases:

• With service providers that support our operations (e.g., payment gateways, IT service providers).
• When required by law, government authorities, or courts in Saudi Arabia.
• In the event of a merger, acquisition, or restructuring of RAWA.

Cookies

• We use cookies to improve your browsing experience and analyze website usage.
• You can disable cookies in your browser settings, but some features of the website may not work properly.

Your Rights as a User

Under Saudi Arabia’s Personal Data Protection Law (PDPL), you have the right to:

• Access your personal data.
• Request corrections or updates.
• Request deletion of your data where applicable.
• Withdraw your consent to receive marketing messages at any time.

You can exercise these rights by contacting us at: [email protected].

Payments and Financial Data

• All payments are processed through authorized payment providers in compliance with Saudi regulations.
• RAWA does not store sensitive payment card details on its servers.

Children’s Privacy

Our services are intended for individuals over 18 years of age. If a user is under 18, parental or guardian consent is required before registration or use of services.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time in response to legal, technical, or operational changes. Updates will be published on our website with the effective date clearly stated.

Contact Information

For any questions regarding this Privacy Policy, please contact us at:

Email: [email protected]
Mobile Number: +966 53 335 7603